customer service

Shipping and Returns

You need a garment to fit perfectly to make the investment. The process is simple and designed to help you to get to know Ador’s sizing and style before pieces start making a home in your wardrobe.

That’s why we offer free shipping and returns in Australia. We also offer international shipping to you if you live far away from us, please email us for details.

To arrange a return or exchange email us at within 7 days of receiving the item. Proof of purchase is required to proceed with an exchange or refund. Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached). Any altered item is a final sale.

Free standard shipping will be dispatched within 2-5 business days, or express shipping within 2 business days.

While we do not offer free returns, we are happy to refund your purchase if items are returned in good order with return tags. International orders may be subjected to import duties and taxes. As the customer, you are responsible for payment of any such fees.